{"id":1212,"date":"2019-04-04T16:15:34","date_gmt":"2019-04-04T15:15:34","guid":{"rendered":"http:\/\/ageaeditora.com\/?p=1212"},"modified":"2019-04-04T16:15:34","modified_gmt":"2019-04-04T15:15:34","slug":"brasil-ou-la-e-de-volta-outra-vez","status":"publish","type":"post","link":"https:\/\/agea.campusconexion.com\/es\/2019\/04\/04\/brasil-ou-la-e-de-volta-outra-vez\/","title":{"rendered":"Brasil, o Historia de una ida y una vuelta"},"content":{"rendered":"<p>Habiendo enviado <a href=\"https:\/\/www.google.com\/maps\/d\/viewer?mid=1lF_DchpYs9f8jr57SuldZ9nw1Vo\">m\u00e1s de 1300 libros a todos los rincones del mundo<\/a>, queremos agradecer a los servicios postales que con notable eficiencia llevan nuestras ediciones a todos los lugares, manteniendo un costo razonable.<\/p>\n<p>Con muy pocas excepciones, los libros llegan a su destino \u2014bien en el lapso de pocos d\u00edas, bien despu\u00e9s de meses de procedimientos burocr\u00e1ticos en la aduana, pero llegan al cabo.<\/p>\n<p>En la mayor\u00eda de los env\u00edos los procedimientos aduaneros son muy r\u00e1pidos. Algunos pa\u00edses incluso declaran los libros exentos de obst\u00e1culos a la importaci\u00f3n \u2014es grato ver estas pol\u00edticas ilustradas a\u00fan de pie. Incluso cuando son tratados como una mercanc\u00eda cualquiera es habitual que no levanten sospechas, por tratarse de productos de valor material poco elevado, lo que con frecuencia los coloca por debajo del umbral de tasaci\u00f3n.<\/p>\n<p>En nuestra experiencia en la mayor\u00eda de los pa\u00edses europeos, en Am\u00e9rica del Norte y en Ocean\u00eda, normalmente no hay retrasos ni problemas. En los pa\u00edses de Am\u00e9rica del Sur y Mesoam\u00e9rica es donde hubo m\u00e1s incidentes.<\/p>\n<p>Pero todo tiene excepciones. Queremos aqu\u00ed presentar el caso de una entrega que no logr\u00f3 llegar a su destino a causa de un error en la direcci\u00f3n del destinatario. Cabe se\u00f1alar, incluso en esta situaci\u00f3n, c\u00f3mo el sistema postal oper\u00f3 con eficacia y fue devuelto a origen, a trav\u00e9s del oc\u00e9ano.<\/p>\n<div id='gallery-7' class='gallery galleryid-1212 gallery-columns-2 gallery-size-thumbnail'><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon portrait'>\n\t\t\t\t<a href='https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/01.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/01-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" srcset=\"https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/01-150x150.jpg 150w, https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/01-300x300.jpg 300w, https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/01-100x100.jpg 100w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/a>\n\t\t\t<\/div><\/figure><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon portrait'>\n\t\t\t\t<a href='https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/02.jpg'><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/02-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" srcset=\"https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/02-150x150.jpg 150w, https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/02-300x300.jpg 300w, https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/02-100x100.jpg 100w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/a>\n\t\t\t<\/div><\/figure>\n\t\t<\/div>\n\n<p>Arriba mostramos dos envios a Brasil. El primero fue hecho por correo normal con tarifa de libro (8 \u20ac). Siendo que en 4-5 semanas el env\u00edo no lleg\u00f3 al destino, el comprador contact\u00f3 con nosotros y, <a href=\"https:\/\/agea.campusconexion.com\/acerca-de-nos\/politica-de-envios-termos-do-servico\/\">siguiendo nuestra pol\u00edtica de <em>bona fide<\/em><\/a>, enviamos un nuevo libro. Aunque el lector quiso intentar este segundo env\u00edo utilizando nuevamente la tarifa postal convencional, decidimos por nuestra propia iniciativa cubrir los costos de env\u00edo por paquete postal (aproximadamente 25 \u20ac).<\/p>\n<p>Esto permiti\u00f3 acompa\u00f1ar todo el proceso y as\u00ed encontrar donde estaba el error. Ilumin\u00f3 tambi\u00e9n el complejo\u00a0proceso de enviar un objeto de un pa\u00eds a otro, el considerable n\u00famero de etapas que se deben seguir y el tiempo que se utiliza en cada una de ellas.<\/p>\n<div id='gallery-8' class='gallery galleryid-1212 gallery-columns-3 gallery-size-thumbnail'><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/03.png'><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/03-150x150.png\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" srcset=\"https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/03-150x150.png 150w, https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/03-300x300.png 300w, https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/03-100x100.png 100w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/a>\n\t\t\t<\/div><\/figure><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/05.png'><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/05-150x150.png\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" srcset=\"https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/05-150x150.png 150w, https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/05-300x300.png 300w, https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/05-100x100.png 100w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/a>\n\t\t\t<\/div><\/figure><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/04.png'><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/04-150x150.png\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" srcset=\"https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/04-150x150.png 150w, https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/04-300x300.png 300w, https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/04-100x100.png 100w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/a>\n\t\t\t<\/div><\/figure>\n\t\t<\/div>\n\n<p>El rastreo permiti\u00f3 comprobar que el libro no hab\u00eda sido entregado debido a un error en la direcci\u00f3n postal. Notificamos esto al destinatario, pero no pudimos cambiar la direcci\u00f3n de destino de este segundo paquete, lo que inici\u00f3 el proceso de devoluci\u00f3n. Mientras esper\u00e1bamos nos lleg\u00f3 de vuelta el primer env\u00edo, m\u00e1s de tres meses despu\u00e9s del env\u00edo inicial.<\/p>\n<p>Al final, el segundo env\u00edo tambi\u00e9n lleg\u00f3 de vuelta otros tres meses despu\u00e9s.<\/p>\n<div id='gallery-9' class='gallery galleryid-1212 gallery-columns-3 gallery-size-thumbnail'><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/08.png'><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/08-150x150.png\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" srcset=\"https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/08-150x150.png 150w, https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/08-300x300.png 300w, https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/08-100x100.png 100w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/a>\n\t\t\t<\/div><\/figure><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon portrait'>\n\t\t\t\t<a href='https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/07.png'><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/07-150x150.png\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" srcset=\"https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/07-150x150.png 150w, https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/07-300x300.png 300w, https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/07-100x100.png 100w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/a>\n\t\t\t<\/div><\/figure><figure class='gallery-item'>\n\t\t\t<div class='gallery-icon portrait'>\n\t\t\t\t<a href='https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/06.png'><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/06-150x150.png\" class=\"attachment-thumbnail size-thumbnail\" alt=\"\" srcset=\"https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/06-150x150.png 150w, https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/06-300x300.png 300w, https:\/\/agea.campusconexion.com\/wp-content\/uploads\/2019\/04\/06-100x100.png 100w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/a>\n\t\t\t<\/div><\/figure>\n\t\t<\/div>\n\n<p>En el estado de los paquetes puede ver el efecto de las numerosas manipulaciones a las que son sometidos. A pesar de las apariencias, el estado de los libros retornados es bueno: el embalaje interno de burbujas estaba relativamente completo. Tambi\u00e9n es posible ver los sellos, etiquetas y documentos que se han adjuntado en las diferentes fases del proceso.<\/p>\n<p>Queremos aprovechar estas circunstancias para pedir a nuestros lectores que nos digan sus experiencias. \u00bfLlegaron vuestros libros en buenas condiciones? \u00bfCu\u00e1nto tiempo tardaron? \u00bfEs el embalaje de los libros suficiente? Escribidnos <a href=\"https:\/\/www.facebook.com\/234709953271675\/posts\/2167367033339281\/\">en nuestra p\u00e1gina de Facebook<\/a>!<\/p>\n<p>Gracias por confiar en nosotros.<\/p>","protected":false},"excerpt":{"rendered":"<p>Habiendo enviado m\u00e1s de 1300 libros a todos los rincones del mundo, queremos agradecer a los servicios postales que con [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":1220,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[3],"tags":[13,20,35],"class_list":["post-1212","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-agea-editora","tag-anecdotas","tag-envios","tag-shipping"],"_links":{"self":[{"href":"https:\/\/agea.campusconexion.com\/es\/wp-json\/wp\/v2\/posts\/1212","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/agea.campusconexion.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/agea.campusconexion.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/agea.campusconexion.com\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/agea.campusconexion.com\/es\/wp-json\/wp\/v2\/comments?post=1212"}],"version-history":[{"count":0,"href":"https:\/\/agea.campusconexion.com\/es\/wp-json\/wp\/v2\/posts\/1212\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/agea.campusconexion.com\/es\/wp-json\/wp\/v2\/media\/1220"}],"wp:attachment":[{"href":"https:\/\/agea.campusconexion.com\/es\/wp-json\/wp\/v2\/media?parent=1212"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/agea.campusconexion.com\/es\/wp-json\/wp\/v2\/categories?post=1212"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/agea.campusconexion.com\/es\/wp-json\/wp\/v2\/tags?post=1212"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}